Privacy policy

“Personal information” refers to any information regarding a physical person that would permit the identification of said physical person. Personal information refers to data of all types, including written data, graphic data, sound data, visual data, computerized data, etc. Information held about a business or company is not considered personal information.

You must freely and clearly consent to the collection, use and sharing of your personal information. Personal information must only be shared with us for specific reasons. Given the nature and sensitivity of personal information, consent may be explicit (which can be given orally, in writing or electronically), or implicit (for example when you voluntarily provide us with your personal information). In general, we obtain your consent to collect, use and share your personal information when we collect said information, except in certain cases and conditions stipulated by law.

You may withdraw your consent at any time, subject to legal and contractual restrictions and a reasonable delay. Please note that if you chose to withdraw your consent, we may not be able to provide you with certain products or services.

We only collect the personal information required to maintain our business relationship with you. For example, we may collect personal information when you enquire about a product or ask a question, supply us with your comments or make suggestions via telephone or electronically. Furthermore, your personal information may be collected in the context of our business relationship, in order for us to provide you with ongoing services.

The personal information we collect may include in particular:

information about your identity, including your first and last name, your date of birth, your address, your telephone number and email address, and your social security number when required by law;

financial information such as credit card and bank details;

information about your beneficiary (where applicable), or members of your family and friends;

information about the products and services you buy or benefit from;

medical information and any other information required to meet requirements and complete government forms.

As a general rule, we collect personal information from you. However, we may also collect your personal information from third parties with or without your consent if authorized by law. For example, when data collection from a third party is required to verify the accuracy of information provided in the event that said third party is authorized to share your personal information.

When you use our website, we can establish impersonal statistics about the number of visits, pages visited, data from referring sites, etc. In order to achieve this, our website uses cookies that are stored on your computer when you visit our website. Most internet browsers enable you to delete cookies from your computer’s hard drive, prevent the storage of cookies on your hard drive, or receive a warning before they are stored. However, in doing so, your experience on our website may be affected. Please refer to your browser’s instructions or the help section of your browser to learn more about these functions.